Inside the City of Los Angeles, LADWP supplies the water and LADBS issues plumbing permits. Several neighboring cities, including Burbank, Glendale and Pasadena, run their own water utilities and building departments, each with its own inspection schedule. When a job needs a permit, such as a water heater replacement, a repipe or new gas work, we file with the correct office for your address and plan the inspection around your day.
Water quality varies less than the paperwork does. Most of the county drinks imported Colorado River and State Water Project supplies blended with local groundwater, and both run hard. That hardness leaves scale in tank heaters, clogs tankless heat exchangers and stiffens faucet cartridges, which is why flushing and descaling show up on so many service calls. Our article on hard water and LA fixtures covers what you can do between visits.
Earthquake readiness is the other county-wide thread. The 1994 Northridge earthquake broke water heaters, gas lines and pipes across the Valley, and the lessons stuck. We check heater bracing on every visit, and we install automatic seismic gas shutoff valves where a homeowner wants one or a city calls for it.