A Los Angeles plumbing company that picks up the phone

Most plumbing problems are simple once someone finds the cause, and expensive when nobody does. So every visit starts with diagnosis: a camera down the drain, a pressure test on the line, an acoustic or thermal search for the leak. Only then do we talk about repairs, and you get the options and the price for each before anything is cut, dug or replaced.

We would rather replace a $30 cartridge than sell you a new faucet, and we will say so when a repair is the better call. When replacement does make sense, like a water heater past its life or galvanized pipe closing up inside, we explain why in plain words.

There is no booking form on this site, and that is deliberate. A short call tells us whether water is still running, whether the gas smell is near the meter or the stove, and whether you need someone tonight or first thing tomorrow. The line is answered 24 hours a day, every day of the year.

If it is an emergency, we walk you through the shutoff while a plumber heads your way. If it can wait, we set a time that works for you and stick to it.

Our vans are stocked for this city: copper and PEX for slab reroutes, earthquake straps and flexible gas connectors for water heaters, cartridges for the brands common in LA bathrooms, descaling kits for tankless units on hard water, and camera and jetting gear for clay and cast iron sewer laterals.

We pull permits through LADBS inside the City of Los Angeles and through each city's building department elsewhere, so the work is on record when you sell or refinance.

The guides in Plumbing Explained are written and kept up to date by Darnell Garber, our plumbing explained editor. They cover the questions we hear on calls every week, from checking your water heater straps to spotting a slab leak in a Valley home.